At Millet Malt, we strive to ensure that every customer receives high-quality natural products. If you are not satisfied with your purchase, our return and refund policy allows you to request assistance within a limited time frame.

Customers may request a return or replacement within 7 days of receiving the product if the item is damaged, defective, or incorrect. To initiate a return request, customers must contact our support team and provide order details along with clear images of the product.

Products must be unused, unopened, and in their original packaging to qualify for a return. Due to hygiene and safety reasons, certain items such as opened food products, herbal powders, or consumable goods may not be eligible for return unless they arrive damaged or defective.

Once the returned product is received and inspected, we will notify the customer regarding approval or rejection of the refund. Approved refunds will be processed within 5-7 business days to the original payment method.

Shipping charges are generally non-refundable unless the return is due to a mistake from our side, such as sending the wrong product.

In some cases, instead of a refund, we may offer a replacement or store credit depending on product availability and customer preference.

Millet Malt reserves the right to reject refund requests that do not comply with this policy or if the returned product does not meet the required conditions.

Our goal is to provide a smooth and transparent return process to ensure customer satisfaction.